Privacy policy

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Privacy Policy

Last updated: 06.10.2026

At PIPSPORT, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase, contact us or otherwise interact with PIPSPORT.

1. Who We Are

PIPSPORT is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

Email: pipsportswear@hotmail.com
Business name: PIP SPORT
Business address: 16 Derwent Court, Hobart Close, Chelmsford, Essex

2. Information We Collect

Depending on how you use our website, we may collect information including:

• your name;
• billing and delivery address;
• email address;
• telephone number;
• order and purchase information;
• payment and transaction information;
• communications you send to us;
• IP address;
• browser and device information; and
• information collected through cookies and similar technologies.

Payment information may be processed directly by our payment providers, and we do not necessarily receive or store your complete payment card details.

3. How We Use Your Information

We may use your personal information to:

• process and fulfil your orders;
• arrange delivery of your purchases;
• process payments and refunds;
• communicate with you about your order;
• respond to questions or customer service requests;
• prevent fraud and keep our website secure;
• improve our website, products and services;
• comply with our legal and accounting obligations; and
• send marketing communications where you have agreed to receive them or where otherwise permitted by law.

4. Our Legal Bases for Using Your Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing your information is necessary to fulfil an order or provide a service you have requested.

Legal obligation – where we need to process information to comply with a legal requirement.

Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms. This may include fraud prevention, website security and improving our services.

Consent – where you have specifically agreed to certain processing, such as some marketing communications or the use of non-essential cookies. You can withdraw your consent at any time.

5. Payments and Other Service Providers

Our online store runs on WooCommerce, and card payments are processed by Stripe.

Stripe processes your payment details on our behalf and under its own privacy policy. We do not store your full card details on our website.

We may also share information with trusted service providers where necessary to operate our business, including:

• payment processors;
• delivery and courier companies;
• website and hosting providers;
• analytics providers;
• marketing platforms;
• customer support services; and
• professional advisers such as accountants or legal advisers.

We only share information where necessary for the relevant service or where required by law.

6. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure it is protected in accordance with applicable data protection law.

7. Marketing

If you have chosen to receive marketing communications from us, we may contact you about PIPSPORT products, offers, launches and other updates.

You can unsubscribe at any time by using the unsubscribe link in our marketing emails or by contacting us directly.

Withdrawing your consent to marketing will not affect communications that are necessary to manage an existing order or customer service request.

8. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and online shop to function correctly. Other cookies may be used for analytics, personalisation or advertising.

Where required, we will ask for your consent before placing non-essential cookies on your device.

For more information, please see our Cookie Policy.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders and meeting legal, tax, accounting and reporting obligations.

Different types of information may be kept for different periods depending on the reason we collected it.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information in certain circumstances;
• ask us to restrict how we use your information;
• object to certain types of processing;
• request the transfer of your information in certain circumstances; and
• withdraw consent where we rely on consent.

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us at pipsportswear@hotmail.com

12. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator responsible for data protection.

13. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.

The latest version will always be published on this page, together with the date it was last updated.

15. Contact Us

If you have any questions about this Privacy Policy or how PIP SPORT handles personal information, please contact:

PIPSPORT
Email: pipsportswear@hotmail.com
Address: 16 Derwent Court, Hobart Close, Chelmsford, Essex