Frequently asked questions:
What is PIPSPORT?
PIP SPORT is a fitness and activewear brand created with one goal in mind: to offer good-quality products at affordable prices. We started our own gym journey not too long ago, so we understand how important it is to find gear that looks good, feels good, and doesn’t break the bank.
What products do you sell?
We offer a range of fitness and activewear products designed for the gym and training. Our range will continue to grow as PIP SPORT develops.
How long does delivery take?
Standard UK delivery usually takes 2–5 working days from dispatch.
Orders are typically processed within 1–2 working days. During busy periods, promotions, or bank holidays, delivery may take slightly longer.
Once your order has been dispatched, you’ll receive a confirmation email with tracking information where available.
How can I track my order?
Once your order has been dispatched, you’ll receive a confirmation email with tracking information where available.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but once an order has been processed or dispatched, we may not be able to make changes. You will need to collect your order and initiate a return.
What is your returns policy?
If you’re not completely happy with your purchase, you may be able to return eligible items within 14 days of receiving your order.
Items must be unworn, unused, and returned in their original condition with any tags attached. Please see our Returns Policy for full details.
Do you offer exchanges?
Where possible, we’ll be happy to help with an exchange. Availability will depend on the item and size you require. Please contact us for assistance.
What should I do if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the item. We’ll look into the issue and work to resolve it for you.
What payment methods do you accept?
We accept the payment methods displayed at checkout. These may include major debit and credit cards as well as other payment options supported by our checkout provider.
Is my payment information secure?
Payments are processed securely through our payment.